We were shocked to find the following note at the top of this complaint from the person who wrote this. Apparently, pissedconsumer.com does not allow people who write complaints then have them resolved take them down! Talk about scammy! See the following note: \r\n\r\nUpdates to the review posted by author:\r\nUnfortunatly pissedcomsumer.com does not have a way to remove or edit your posts. I have to thank Laura from the Sacramento offices of Barbizon for doing everything she has.. even if nothing comes from any of it. I believe at this time Barbizon is trying to work with me and provide excellant services to remedy a bad experience. I wish I could remove the post but I suppose theis website might not provide any sort of customer service as they have no way to update comsumers to let them know how many of these places might actually take the step to work with their comsumers. Barbizon is franchise… just like your local McDonalds Starbucks ect… Have you ever walked into McDonalds and been given the wrong order? I know I have. You get home and your not happy & everyone in the car hears you as you grumble the whole way back to complain how everything was messed up. The differance is that when its fixed annd your driving back home those same people in the car get to know that you have been SATISFYED as a consumer. Pissedconsumer.com doesnt give people the oppertunity to let people know if something was resolved.My daughter had a bad experience.. yes but Barbizon is trying to fix that bad experience for her. And anyone that reads my review should be able to know that also. Consumers have the right to be displeased but also have the right to let people know “hey they fixed that”. Laura in the Sacramento office has been doing a wonderful job with customer service and trying to resolve the issue.